Missed-call triage · for roofers
When your crew is on a roof and the office line rings out, the homeowner calls the next company on the list. OverFlow answers your missed calls in seconds, asks your intake questions, scores the urgency, and texts you the lead — built for storm season across the South.
Free for 14 days · plans from $99/mo · no contract
Ringing… missed at 0:21
Answered by your AI agent
Shingles gone over the garage and the tarp won't hold. — Dale R.
Call back (704) 555-0119
Texted to you · 14s after the call
Example lead — what OverFlow captures from each missed call
Roofing, triaged
Every one answered, scored 1–10, and texted to you. The score tells you who to call back first.
The storm just passed and they're calling every roofer in town until someone picks up. OverFlow answers on the first try, gets the damage and the address, and texts you a 9 — before they reach the next name on the list.
Shingles are cracked but the house is dry. The agent logs what happened, asks whether the roof is tarped, and scores it a 6 — call back today, not this minute.
A 20-year-old roof and a homeowner planning ahead. It lands in your pipeline as a 2 with everything you need to quote — not in the middle of your tear-off.
The intake
These are the starter questions your agent comes tuned with for roofing — you can edit every one during setup. Questions stay short on purpose: roofers know callers with a leak are in a hurry.
If a caller risks making things worse, the agent shares a few trade-standard safety tips plus any notes you add — and nothing more. No diagnosing, no pricing, no improvised advice.
Questions
Every missed call is answered and logged, and each lead arrives as a text with an urgency score — so the morning after a storm you work the list from the 9s down instead of digging through a voicemail box.
No. It asks your intake questions — roof age, active leak, tarped or exposed — and shares standard safety tips like putting a bucket under the drip and staying off the roof, plus any notes you add. It never diagnoses or quotes.
No app. Leads arrive as plain text messages with a callback number. The dashboard is there when you want the full list, but the texts alone cover the workflow.
More on pricing, cancellation, and recording consent in the full FAQ
Missed-call triage · Roofing
Be the roofer that answers every call — even the ones you miss.
Start free trialFree for 14 days · plans from $99/mo · no contract