The AI missed-call agent for HVAC companies
A dead AC calls.
Your line answers.
You are up on a rooftop unit with your hands full and the office line keeps ringing. OverFlow answers your missed calls in seconds, asks your intake questions, scores how urgent the job is, and texts you the lead before that homeowner dials the next company.
Capture every lead
Never miss a call again, day or night
Your line gets answered in seconds, in a calm human voice. The caller hears a company that picked up, not a beep.
Heat waves, cold snaps, both techs mid install. Whenever a call rings out, the agent takes it.
Every answered call becomes a text on your phone within seconds of hangup. Urgent ones jump the line.
Tuned to the trade
It asks what your best office manager would ask
Heating or cooling, system age, any airflow at all. The starter set is written for HVAC and you can edit every question during setup.
Is this an emergency is the first question on every call. A yes shifts the call into a brisk priority gear and texts you at once.
The spoken address is checked against your radius. In area gets worked, out of area gets told honestly and logged.
Leads on the board
From hangup to your phone in seconds
Name, number, address, the problem in one sentence, and an urgency score. Everything you need to call back and win the job.
The agent commits to a callback inside hours you set, and logs it. The caller hangs up knowing help is coming.
Money left on the table
The calls you used to lose come back as leads
A caller in a hurry can skip every question. The agent still takes a name and number, and you still get the text.
Far away callers are told straight and kept on the record, with an optional referral to a partner you choose.
Recording, transcript, and the captured fields live on your dashboard. A hangup mid call still saves what was said.
Questions
Questions HVAC companies ask us
Summer spikes bury our office line. How does this help?
Calls that ring out get answered instead of hitting a voicemail box, and each lead lands as a text with a 1 to 10 score, so the at-risk no-cool homes get called back before the tune-ups.
Does it know anything about our systems?
It asks your intake questions. The HVAC starter set covers whether it's heating or cooling, whether the system turns on at all, and roughly how old it is, and you can edit every question during setup.
Install quotes and no-cool calls come in the same hour. Then what?
Both are answered, both are logged, and the score separates them: the no-cool call texts you as an 8, the quote request files in as a 2. You work them in that order.
The line stays open
The next heat wave is already in the forecast.
Be the HVAC company that answers every call, even the ones you miss.