Missed-call triage · for plumbers

Never lose
another
plumbing call

When you're under a slab with your hands in a pipe, the flooded homeowner calling you doesn't leave a voicemail — they call the next plumber. OverFlow answers your missed calls in seconds, asks your intake questions, scores the urgency, and texts you the lead.

Free for 14 days · plans from $99/mo · no contract

IncomingEast Nashville, Nashville

Ringing… missed at 0:16

Answered by your AI agent

Urgency 9/104 mi out

Pipe burst under the kitchen sink — main's off but there's water everywhere.Marcus T.

Call back (615) 555-0177

Texted to you · 11s after the call

Example lead — what OverFlow captures from each missed call

  • Answers in seconds
  • Urgency 1–10
  • Service radius 10–120 mi
  • SMS + email alerts
  • GoHighLevel push
  • All-party-consent disclosure

Plumbing, triaged

The calls you're missing

Every one answered, scored 1–10, and texted to you. The score tells you who to call back first.

Urgency 9/10

Burst pipe, water everywhere

They're standing in it while your phone rings out. The agent answers, asks whether the water is shut off and where it's coming from, and texts you a 9 with the address while they're still mopping.

Urgency 6/10

Water heater went cold

No flood, but nobody showers until it's fixed. The agent gets the location and how long it's been out, scores it a 6, and you call back between jobs.

Urgency 2/10

Repipe quote for a remodel

A planned project with no deadline panic. It arrives as a 2 with the details you need to quote — pipeline work, sorted below the emergencies.

The intake

What your agent asks

These are the starter questions your agent comes tuned with for plumbing — you can edit every one during setup. Questions stay short on purpose: plumbers know callers with a burst pipe are in a hurry.

If a caller risks making things worse, the agent shares a few trade-standard safety tips plus any notes you add — and nothing more. No diagnosing, no pricing, no improvised advice.

On the callPlumbing
  • Where in the home is the problem — kitchen, bathroom, water heater?
  • Have you been able to shut the water off?
  • How long has this been going on?
  • Your own questions — you edit the script during setup

Questions

Questions plumbers ask us

Can it tell a burst pipe from a dripping faucet?

That's the whole point of the 1–10 score. It asks what's happening, whether the water is shut off, and how long it's been going on. A burst pipe flooding a kitchen scores high; a slow drip scores low — and the text you get shows the score first.

Does it tell callers to shut off the water?

It shares standard safety tips — shutting off the main, putting down towels — plus any notes you add. It won't improvise advice beyond that.

What about 2 a.m. emergencies?

The agent answers any missed call at any hour. High-urgency leads text you immediately with a callback number — whether you take the 2 a.m. job is still your call.

More on pricing, cancellation, and recording consent in the full FAQ

Missed-call triage · Plumbing

Somewhere in town, a pipe is about to let go.

Be the plumber that answers every call — even the ones you miss.

Start free trial

Free for 14 days · plans from $99/mo · no contract