1. The service
OverFlow answers calls your team misses — when call forwarding is active and working — captures the lead, and notifies you. It is lead intake and rescue, not an emergency-response, dispatch, monitoring, or alarm service.
2. Your responsibilities
You are responsible for lawful use of the service on your line, including that recording and texting your callers is permitted in the places you and they are located, and for the accuracy of the numbers and settings you configure.
3. Fees, free trial & auto-renewal
Your first 14 days are free; after the trial your plan auto-renews at the then-current price of the tier you selected at signup (currently Starter $99/mo, Growth $179/mo, or Pro $299/mo) until you cancel. You can cancel anytime.
4. Disclaimers & no guarantee
Carrier call-forwarding can fail silently, so OverFlow cannot guarantee every call is captured. The service is provided "as is."
5. Limitation of liability & indemnification
Limits on liability, exclusion of indirect/consequential damages, and your indemnity for your callers and the content you configure.
6. Intellectual property & your data
OverFlow owns the platform; you own your lead data.
7. Termination, changes, governing law
Suspension/termination, changes to these terms, and governing law/venue.
This is a working draft pending legal review and is not the final agreement.